The Ogunquit Memorial Library abides by Maine Statute Title 27, Chapter 4A section 121 Confidentiality of Library Records which states that the records of patron transactions and the identity of registered library patrons is confidential material. The Ogunquit Memorial Library does not make available the records of patron transactions to any party except in compliance with the law. The Ogunquit Memorial Library does not make available lists of registered patrons except in compliance with the law.
Procedures for Handling Patron Confidentiality
A patron must present either their bar-code number, (pending issuance of library cards) either in person or on the telephone, before any information will be given concerning:
A. Items charged out
B. Items overdue
C. Fine information
D. Hold information (either items on hold or those awaiting collection)
When speaking to a family member and not to the patron, information about the material should be restricted to information that does not reveal the content.
1. A DVD borrowed is overdue and should be returned.
2. A book that had been reserved is now in and can be picked up.
If a person other than the patron requests information, staff will state that they are only permitted to discuss specific information with the patron.
Patron Personal Information:
Address, phone numbers, or any other personal information from a patron’s record may not be given out without direct consent of the Library Director.
Note: (pending issuance of library cards)